Scottish Power's customer service (Cough)

My response to Scottish Powers 2 letters they sent me and 15 minutes on the phone without speaking to a human being. To whom it may or may not concern, How diabolical is your customer service when I phone and in 15 minutes I didn’t get to speak to anyone. I called at 5.15pm and stayed on the phone for exactly 15 minutes. I know you will have the excuse that I called at a busy time, but that is when I finish work and when I wanted to call. If you know that is a busy time then I suggest you hire more staff, as you know people are begging for jobs and I’m sure they would jump at the chance to work for a company such as yours. So as no one bothered to pick up the phone I now have to waste more of my time emailing you. i couldn’t stay on the phone any longer as you are aware I am already in debt with yourselves and don’t intend to be in debt with my phone company. Thank you for adding to my troubles. I have a full time job and a child and like pretty much everyone else in this country I am struggling, so I don’t appreciate being sent an amended bill dated 24th September 2013 then a threatening final demand dated 25th September 2013, which both arrived on the same day. I am not psychic (if I was then I probably wouldn’t be in debt.) How was I to know what the amended amount on my bill was? I suggest you check your system and amend your computer generated letters to give people a chance to respond before demanding I “pay straight away to avoid collection charges being added...” on the same day. Please could you explain my bill to me as there is an account adjustment and it states my account balance on the 30th August 2013 is £120.16 for charges for last period then, on charges this period the account balance total is £192.71. The bill period is from 14th June 2013 to the 31st August 2013. How have I incurred a charge of £72.55 on one day (31st August 2013) when I was not even living at the property at that time? I will not be wasting any more of my time trying to call so I suggest you call me on 01903 ****** after 6pm or email me back to this address. Please note that I have made the effort in trying to contact you and any more threatening letters will be looked at as harassment and dealt with accordingly. I will be waiting for your ever swift response.

Dilemma day.

I was totally freaking out earlier, I had a huge worry on my hands....what do you buy a 4 year old for their birthday???!

Scarlett went to her first official friends birthday party today. Yes she does have friends and has been invited before, but we have never been able to make it (I may have faked illness a couple of times) - but I was worried about being thrown to the perfect mother wolves!

Perfect little families, with their perfect husbands and perfect lives and then theres me, with my chaotic mess of a life.

Ok it's not that bad but I was worried about the little mother clicks and that I would be sat on my tiny childs chair in the corner, begging the legs not to break.

But the biggest childrens party dilemma of all.....the present. How big do you go? How much money do you spend? What happens if they don't like what I bought? Simple you may think, just put the reciept in the bag (yes I bought a gift bag and tissue paper as I can't wrap for toffee.) Well I can't put a reciept in that says I bought the present ten minutes before the party started. Yes I am unorganised- thank you.

Then to add to my panic, my little darling Scarlett broke a very expensive tinkerbell figurine.  Thankfully when I offered to pay, the kind lady told me not to worry- otherwise that would have had to been the birthday present- Oh what was I doing not keeping an eye on my child for every second of the day...? Well I was sniffing a candle.

It wasn't even worth it, I couldn't smell it because of this cold. Think I may have overdosed on vicks and olbas oil though....ahh feels good.

Turns out the party was fine, we were just about on time, I spoke briefly to the other parents, who were all nice. I panicked when I thought I had written the wrong name in the card, thankfully I had the invite in my bag and checked it or else I would have been rifiling through the presents until I found it. My only mess up, I did leave the price tag on the present I bought, it was only £8.00 but I felt it was fair.

I settled on a puzzle in the end, well I was running out of time but if she doesn't like it then, well hopefully they won't tell me!

I thought before we arrived that maybe I shouldn't be so mean and I should throw Scarlett a party this year as I haven't for the last two, but after 2 hours and a burst ear drum later, I'm sticking with no. She can have one next year.

So the life of childrens parties begins...we have another in two weeks....a boys! Ahh better start looking for a present now. Oh and next time I must figure out who the childs mother is and introduce myself properly as it was a bit awkward while I spent the first hour trying to figure it out. There were a lot of people and it was all a bit confusing.

Right, time for my next dose of vicks, albas oil and buttercup. Night night sleep tight x

Barg of the day...

New look coat £8.00 new look shoes brand new £ 10.00 and new look suit £4.00. Cats protection league charity shop. Happy days!

Ever feel like an ogar?

Trying to relax but then just saw this face in the mirror. After just reading a scary story I practically had a heart attack!

Ok so the 2nd Hunger Games book is not really scary, but I am questioning it's suitability for children.

When I was a Teaching Assistant (for all of 5 minutes) all of the kids were reading the first one. I read the blurb and didn't think it was appropriate for me, let alone a ten year old. So I started reading the books and am onto the second to see what all of the hype is about.

Me and my mum had a debate about it as i stood by my first belief that it's not child appropriate. she said that it's about choosing right over wrong.

Really? with murder? I wouldn't let Scarlett read it when she's ten. What happened to the Biff and Chip books, with the magic key and Floppy the dog? Those stories have morals with talking spoons not bloody hands. What next? Stephen king's IT for Saturday morning pictures?

Why can't we leave them to be innocent and oblivious to the horrors of this world They are forced to grow up and face reality. Why should they? Let them believe in The Tooth Fairy and Father Christmas for as long as possible, let's not shatter their illusions there's time for that in the real world and they should not be in it yet.

Time for me to take my ogar face off and watch Sabrina the teenage Witch online.

Love x

I've cracked

Was writing a note earlier to myself and put PTO on the page before carrying on. I had to stop and laugh - "please turn over" oh well seeing as I asked myself so nicely I think I will. Weird thing is I was writing about a clown- don't ask. I felt guilty walking home from town, I passed a man squirreling seeds into his mouth while I was eating mini chedders and had been eating chocolate all morning. I've got to the point where I feel chunky again so will be trying to diet next week and exercise more. Yes I say it all the time but maybe this will be the time I actually do it (no I wouldn't hold your breath.) It is wine time on Friday so Monday it is then. For Pete's sake why does everything bad taste soo good? For Pete's sake, Who's Pete? Who is he? Answers on a postcard I'm too tired to Google it. So is Scarlett bless her, she just woke up and was so dazed she nearly walked into a wall, poor muffin. First time I have seen her since first thing Monday and she has changed so much. She kept whispering in my ear earlier "you're my best friend" so bless, I'm sure it wont be long until that changes! I cracked the last egg and the yolk went into the pan I could have cried! But I got over it by well, eating it. Right need to stop as the TV is on some weird prison show and I have no hands free to save it- what? I mean AHH! I have no idea, none of this post makes sense- it's bed time night! Night Pete. PTO. X Just because it was actually bugging me.... www.phrases.org.uk : What is the origin/menaing For Pete's Sake? : From the archives: : Biblical origins. Think of St Peter. Think of the omnipresent medieval church and think of hitting your thumb with a hammer. You can't swear, else the local priests will have you up before the Bishop and the Lord alone knows what the outcome of that will be, so you exclaim, in appropriate tone of voice, "For Saint Peter's sake" and carry on erecting the shelves. This phrase was amended to "For Pete's Sake" in later, less religiously oppressive, times. : This is called a "Minced oath," a substitution of a less offensive word. FOR PETE'S SAKE - The phrase is simply a polite version of a common and profane expression involving the name of Christ. We'd surmise that the original 'Pete' was St. Peter." From "Morris Dictionary of Word and Phrase Origins" by William and Mary Morris. Substituting less offensive words - like Godfrey Daniel for the other GD - is called a minced oath. Well there you go, I'm going to start a new one "Oh for Becky's sake" yea I like it! For Becky's sake, shut up and go to bed.- oh ok. X

Am I going to move from here?

I was going to be good and get up at 6am tomorrow to cycle to from West Worthing to East worthing then back to town. Suddenly this doesn't seem so appealing, although it does look like there is something in the bed and there is a spider downstairs. Is it mean to wake up Scarlett and get her to put it outside, then check my bedroom for monsters?!

Insert embarrasment here.........

Well hello there, it’s been a while and I do apologise for that. After moving, starting a new full time job and me and my parents trying not to rip out each other hair, writing, trying not to consume all of the cake in the world, you can see my balls have well and truly dropped. (You know the juggling balls I was talking about previously) but one by one I am getting the up again and it feels good especially with 2 holidays on the horizon. Sooo I have started something new.....again. if everything in my chaotic life worked out I would be a, piano playing, horse riding, craft amazing, cocky cooker, novel smashing, violin plucking and the newest.....screenwriter. Today I am starting to write two scripts and I am looking into screenwriting courses to squeeze in somewhere, I have no idea where! Well we all have to have dreams, I asked Scarlett what she wanted to be when she grows us and she said “A kitty cat” what a dreamer- bless her. I would have preferred if she had said Doctor or psychologist but whatever. I watched the 3 day Nanny yesterday to see where I am going wrong (in their opinion I might add and we never see them with their own children do we?) turns out I have made a rod for my own back by carrying Scarlett everywhere, more than ten steps up the road and she’s had enough, so I give in as it’s quicker than arguing with her. Besides it’s not like I will still be carrying her around in ten years time and I have amazing biceps and no bingo wings. If anything she is doing me a favour. So to reward her earlier I cycled to Asda to get us some treats and to have a look around, I walked over to the bras and Scarlett shouted out as loud as she could “Oh hello boobies!” Insert embarrassment here...... Right must get on, I have a book of poems to finish, a interview to complete (after ages and I do apologise to the lady in question, it will be up asap!) I am starting my script called “Assistants” (that’s all you’re getting, no nicking my ideas!) and I am also watching pushy and proud- disco diva mums. Yes it is a ridiculous as it sounds.